Enounia, No seriously, they do. I've been in queue for six hours (as of the time of this post) for game time I purchased for a friend through the digital store. I suppose it was just bad luck they decided to release a new mount on the same day my friend ran out of game time, at least that was my original way of thinking until I found out....people that have ordered the mount after I have ordered the game time have gotten their mounts. Multiple people in fact. So that tells me Blizzard is far more interested in cattle shooting everyone though queues for a one time $25 payment for a vanity item while shafting those wanting to pay to play the actual game.
I realize a lot of people will say "Oh it's Blizzard they can do as they want/they're just making money." But I still have the right to my opinion and the right to voice it and share it with others. I do not believe this is good business practice and it's really rather crappy of Blizzard to do.
/end rant It is unfortunate timing and our phones are also experiencing difficulties, this has nothing to do with you personally in paying for game time or buying a mount, our website seems to be going through heavy traffic at this time and all there is to do right now is wait. I know this does not solve your issue, but please be patient while we work on restoring service and helping everyone as quickly as possible.
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Heya Trollharder, They keep acquiring the information that i speak english and then they kick someone and dont accept role check so the dungeon can't continue and forces me to leave.
stop putting kids from ragnaros and quel thalas in north american server dungeons
While I understand the frustration that the communication barrier may cause, it is best to post this feedback constructively on our Dungeons and Raid forums for our developers to read. |
Did you just say that paying real money for something in-game and account-sharing are activities that you'd allow? Really? I think you need to read the OP closer, Zen, or this is a massive reversal of Blizzard policy I was not aware of.
No, I apologize if I was not clear in my original post. I have edited it to avoid confusion. 09/15/2011 06:42 AMPosted by Oengus all the botting, arena trading, gold selling spam, etc etc, will continue.
▲▲ Second clarification: I was referring to this, and not to changes that development has made to the game regarding classes, and PvP in itself.
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Heya Nizzlez, Recently on Tichondrius the spam from individuals in a high rbg/arena rated guild is getting worse than gold spam.
Every night its the same thing from them, the problem is...they're doing illegal activitys behind the scenes. They sell gladiator rating, 2200, 2400, and so on. The problem is they tell you to contact them via skype.
I did my own investigation, it turns out they charge you real life currency (USD), and have one of their desginated and experienced players of your class login to your account and play for you. I'm sure this kind of " carrying " is illegal. And it's being spammed in trade chat every day on Tichondrius. (While there is no in game proof, its quite obvious if you look at the IP's of individuals who contact them, they keep all their conversations on skype to avoid any suspension.)
How is this still going on? The spam in trade is worse than even gold spammers, and these guys are posting these advertisements on there mains. I know Blizzard can trace IP's and see if there's some un usual activity but...they've been doing business on Tichondrius since late Season 9.
At this point, I just thought I'd get some opinions of the community, and have a nice calm constructive conversation regarding these R1/Multi Glad players violating the ToS and getting away with it.
Even though these transactions are considered unsupported, and we may not able to assist if players do not follow through with their agreements, "carrying someone" is not against the rules. However, you are more than welcome to report any players that you feel may be involved in suspicious activities, such as win trading or exploiting of some sort for investigation. You can also use the following form to report such websites that has been removed from another post in this thread here: http://us.blizzard.com/support/article.xml?locale=en_US&tag=hacksform&rhtml=true09/15/2011 06:42 AMPosted by Oengus Until enough players quit WoW, all the botting, arena trading, gold selling spam, etc etc, will continue. Until it becomes a moneytothebottomline concern, Bliz/Activision doesn't care. This isn't a knock against Bliz/Activision, this is the truth regarding companies traded publically.
Oengus, unfortunately you are incorrect, we care and if you PvP regularly you would see that, my apologies. |
08/24/2011 05:05 PMPosted by Jerrald actually i didnt socket incorrectly as you can see the gm said in his response and replaced the item. Its not so much that i cant afford another gem or wait to do the daily again but why should i be penalized for a glitch that stole from me. Yes i should of gone into more detail. i thought the 67strength gem would be enough.
As you can see in my response, I mentioned I could only guess what the issue was, but usually this happens when things aren't requested with details or being specific with what the player needs. It is impossible to know all the items in game. Overall, happy this was taken care of for you! \(^.~)/
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Heya Jerrald,
Unfortunately, for the time being I am unable to see exactly what you asked for in your petition. I am only guessing that there may have been a confusion in what you were asking for, the best way would have been to ask for the specific refund of the gem itself, Bold Chimera's Eye or the Chimera's Eye. Perhaps the game master may have been confused as to which one you were requesting a refund for, since you have the same gem socketed to your chest.
So then on the second response, the game master somehow was further confused and thought you were requesting the gem that was socketed to your chest and not the bracers, regardless, it is always important to be detailed in what you are asking for specifically, specially when you are requesting a refund for gems, enchants etc., this however, does not mean that they are incompetent, there was a miscommunication on what you requested. As well as you made a mistake in geming the item, they may have made a mistake in their responses to you.
It is possible that they still may not be able to refund you this gem, and in reality 1 daily can replace this gem if really needed, that is not really hard to do, not sure about you, but most Jewelcrafters stack tokens to have them as needed, to prevent this in the future please be careful when adding gems your items.
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Heya Drakku, 08/16/2011 01:00 PMPosted by Drakku I don't know if I should put this in the bug thread or not. So in Tol'Barad this jerk [removed] is summoning people into a hole and preventing them from doing anything in the battle. He has done this for the past three or more battles. Numerous people have opened tickets against him but he is not getting banned for this. He is exploiting a glitched and should be banned. I want this glitch fixed and this jerk banned. His name is [removed] (I think don't hold me against it I'll find out soon) on Dawnbringer, Alliance side of course.
The best option is to open a ticket with this information for a game master to investigate the issue. Unfortunately, you cannot report anyone by name on the forums. http://us.battle.net/support/ |
Hiya Dalcybe, 08/16/2011 12:33 PMPosted by Dalcybe Blizzard cannot define harassment. It still remains subjective. This is America. Don't you know anything about freedom of speech?
After reading what was exactly said in trade chat, that you feel is "freedom of speech", unfortunately, does not belong in the World of Warcraft environment. You can say those types of things if you wish, outside of the game, but while in game there are rules and you agreed to them, if you did by chance missed these rules, I will leave them for you here: http://us.blizzard.com/en-us/company/about/termsofuse.htmlHarassment Policyhttp://us.blizzard.com/support/article/20226Trade chat should not be used for this type of behavior. |
07/26/2011 12:54 PMPosted by Sohji I really hope that just because I did transfer doesnt mean I dont get my honor. That would be rather unfair..
I never said you wouldn't, it was just 1 reason as to why it wasn't automatically applied to some, because the fix didn't pick up those who transferred. You will get a definite answer from a game master.
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I dont remember there being guidelines to being reimbursed for this mix up.
Still waiting on my 4k honor as well, but another ticket I doubt will help, but I will do so anyway.
The only guideline was the date time line, however, what I mentioned was specific to the OP. To clarify the transfer may have been one reason why they did not receive the honor.
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Thank you for your time in actually looking into the issue. None of those 3 reasons apply to me, though the first one does confuse me as I had transferred my rogue and he still got compensation. I will be opening another ticket in game. You're welcome and good luck!
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Hello Gregoden, Obviously a quick skim over and cut and paste response. Since I was already aware of the forum post he linked me I which was just asking people to let blizz know if you should be getting compensation but hadn't I figured him being a GM he would put my toon on some kind of list. Figuring that like the last time the compensation was messed up you guys would have to wait till maintenance I just moved on... I would logically have been put on some kind of list if that GM had any sense at all. Unfortunately I logged on today to see that I did not get any compensation. This GM literally did nothing. I would like to know when I can expect my honor compensation and why I did not already receive it, as in was it something I should have done or just another case of GM cut and paste service?
After some research, I am not quite sure what happened here, other than the 3 obvious reasons why you may not have received the compensation.
1. If you transferred your character, it may have disqualified you, when the fix was applied.
2. If you had deleted the items bought, the fix would have also disqualified you.
3. Last would be if you did not actually purchase the items during the time line mentioned.
If you feel none of the 3 apply to you, I would suggest to re-open a ticket so they can investigate your case, once again. Other than that, there is not much we can do for you on the forums, my apologies. Still no 4k honor, still no blue post. Please blues at the very least acknowledge there was a problem and point me in the direction of someone who CAN help me if you can't. I'm very displeased with Blizzards customer service from this and many other instances and just a response could alleviate much of that. Also, keep in mind that a blue post is never guaranteed. If you would like to comment on the service you have received please email the information here: [email protected] |
Heya Iblissa, So when someone calls me Jewish or an N-word for charging a certain amount above their expectation for an item or service in Trade Channel, and I report it, what actually happens? As a matter of fact, charging an in-game imaginary currency for in-game imaginary items or service has nothing to do with any ethnic group or religious background. It has nothing to do with stereotypes, slavery, persecution, torture, genocide, or any of those terrible things. So when I do not appreciate the nomenclature or attitude of the many terrible people in Trade Channel, what happens? They seem to think that nothing happens, that money overrules injustice for your company. Is that true? Please Blizzard, does my family need to be paying money to play your game? What happens to these people, and how can I make sure it is enforced? Is there anyone at Activision legal branch whom I can contact for clarification?
Thank you!
No, Blizzard does not approve of racism. It is recommended that players report these players in-game or by ticket in our website here: https://us.battle.net/support/As to what happens or what we do to these players, that information is never disclosed. However, for an idea as to how our penalty system works, you can find some useful information here:
Account Penaltieshttp://us.blizzard.com/support/article/20221When a player is reported they will receive one of these: -Warning
-3 Hour Suspension
-24 Hour Suspension
-48 Hour Suspension
-72 Hour Suspension
-Final Warning
-Account Closure |
Heya Gallows, 07/20/2011 11:19 AMPosted by Gallows 1 day and 8 hours left to go on my ticket...
It is best to wait for your petition to be answered to address this issue, they will need to investigate what happened. |
Because the questions you have to answer to unlock the type box don't pertain to the issue at hand? Click on I can play but: and see what comes up. I wasn't trying to make things more difficult, just suggesting they create a new category so we could report problems that aren't on their list.
►I can play but something’s wrong ►I lost or deleted something in-game and wish to recover it ►Continue to step 2 ►Step 2 – Provide Additional Details ►Realm: ►Character: ►Description ►Submit ►Done. This is the best option, since it has to do with in game currency for items, and does asks you to provide a character name and realm for the affected character.
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Hey guys, New info: http://us.battle.net/wow/en/forum/topic/2838424151?page=18#352Around 50% of the intended recipients did not receive the 4000 honor that they should have with today’s maintenance. We’re in the process of scheduling an off-peak maintenance early tomorrow morning to correct that and deliver the remaining compensation packages.
Sorry for the hiccup, we’ll get them to you soon.
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Heya Amphìon, 07/19/2011 12:43 PMPosted by Amphìon On 7/19/11 Blizzard refunded honor to the people who bought s9 vicious after s9 was over, But some people DID buy s9 vicious after s9 was over and they did not get there honor refunded. I was wondering does anyone know how blizzard is gonna check who did and didn't spend honor in that period of time?
I have provided an answer for this issue here for now, any new information will also be provided here: http://us.battle.net/wow/en/forum/topic/2869126930?page=2#3007/19/2011 12:50 PMPosted by Amphìon I mean you can put in a ticket but you'll wait 5 days for a auto response, and yes i did spend honor between that time.
And no, the wait is not 5 days, please do not provide false information, thank you. |
Did not recieve any on this toon either, bought 2 level 365 items on the 28th, shoulders and gloves, have not recieved any compensation.
Got compensation on my rogue though as I should.
Whats up with this?
edit: Currently sitting on 67 honor. I'd be happy to get honor to just cover the cost of shoulders and gloves.
http://us.battle.net/wow/en/forum/topic/2869126930?page=2#30
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Ok guys,
Looks like they are investigating some of these cases through our game master department, please submit a petition or web ticket here: https://us.battle.net/support/
***Please keep the following message in mind, you must have spent the honor between the June 28 and July 5 to be eligible.****
During maintenance, 4000 Honor Points will be automatically applied to all characters that spent Honor on any item level 365 items following the release of 4.2, between the June 28 and July 5 maintenances.
The compensation Honor Points given will be able to go over the point cap, but anyone who goes over will not be able to earn more Honor until they spend under the 4000 cap. Any Honor over the cap will need to be spent before the start of Season 11 when it will be converted to gold.
Original post: http://us.battle.net/wow/en/forum/topic/2838424151#1
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Ok guys,
Looks like they are investigating some of these cases through our game master department, please submit a petition or web ticket here: https://us.battle.net/support/
***Please keep the following message in mind, you must have spent the honor between the June 28 and July 5 to be eligible.****
During maintenance, 4000 Honor Points will be automatically applied to all characters that spent Honor on any item level 365 items following the release of 4.2, between the June 28 and July 5 maintenances.
The compensation Honor Points given will be able to go over the point cap, but anyone who goes over will not be able to earn more Honor until they spend under the 4000 cap. Any Honor over the cap will need to be spent before the start of Season 11 when it will be converted to gold.
Original post: http://us.battle.net/wow/en/forum/topic/2838424151#1
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