This is NOT Support, Blizzard

Poyzinblud	wysłany: 14 lat temu (Please note, I'm leaving the GM name out in compliance with forum rules.) I recently put in a ticket regarding the achievement "Nagrand Slam" because I'd been stuck at 67/75 quests. To be precise, here's my ticket: I'm currently questing in Nagrand for the "Nagrand Slam" achievement and have found that I cannot get past 67/75 quests before I've run out. I've checked WoWhead, but it proved little help. Is there any way a GM could direct me to certain quest-giving NPCs, or alternate ways to quest in Nagrand? Thank you. :D The response I was given was cookie-cutter at best, and completely ignoring me at the worst: Greetings, Thank you for contacting the World of Warcraft Game Master Department. If you need advice on any aspect of gameplay, I encourage you to check out our forums and seek the advice of your fellow players: http://us.battle.net/wow/en/forum/ Alternatively, our fansites are a wealth of player-gathered information, from quest guides to achievement and boss kill how-tos, PvP and arena discussions, and more. If you have any further questions, please select the 'Need More Help' option and we will be glad to help. Regards, Game Master --------- Customer Services Blizzard Entertainment www.blizzard.com/support This response told me absolutely nothing- it didn't even attempt to address the general category of what I needed help with. The entire script looks like it could've been created as an automated response. I would've been less upset had I not had to wait 2+ days for my issue to be addressed; I'm a patient person, but when I'm looking simple response to a question that can be answered without much hassle, this is unacceptable. And before someone says "Well, a GM can't just tell you where to quest", I had this SAME problem in Hellfire Peninsula, where I contacted a GM and got an in-game response. Not only did she tell me the name of several questgivers, she told me what quest-giving items I could find, and direct links to WoWhead pages of where the items could be found. Blizzard (and I do hate addressing an entire corporation as just one name), this idea of "service" is unacceptable.
Vrakthris	wysłany: 14 lat temu 07/25/2011 03:03 PMPosted by Poyzinblud The response I was given was cookie-cutter at best, and completely ignoring me at the worst: As the others indicated, Poyzinblud, the response you received was the only response our In-Game Support staff could provide to you. They are unable to provide what are considered game hints. Though the response you received is considered a standardized response, it is standardized for a reason. It gives you some suggestions on contact points to help you get the information you are looking for. What can Game Masters assist with? http://us.blizzard.com/support/article/20225 07/25/2011 03:03 PMPosted by Poyzinblud And before someone says "Well, a GM can't just tell you where to quest", I had this SAME problem in Hellfire Peninsula, where I contacted a GM and got an in-game response. Not only did she tell me the name of several questgivers, she told me what quest-giving items I could find, and direct links to WoWhead pages of where the items could be found. That is something that the Game Master should not have provided, Poyzinblud, while some assistance or recommendations are possible, beyond that they should have referred you to your fellow players and fan sites such as Wowhead.
Vrakthris	wysłany: 14 lat temu Folks, if you wish to provide advice for the achievement I'm sure that would be appreciated. If your goal is to belittle or otherwise be non-constructive, please refrain from posting.
Vrakthris	wysłany: 14 lat temu While very helpful advice has been provided we seem to be attracting a fair number of trolling commentary. I'd rather not start removing posting privileges so I think it's time to lock this one up.