long story short,, im tired of you ask blizzard for a littel help once in a while (a ticket) and then you get the finger and some standard answer.
we all pay to this game and tbh i expect some customer service
lately i got pissed about a bh run
dropped ruthless leather belt,
i roll 63 some other guy roll 53 and then because the other guy was the raid leaders friend he just took the belt
i write a ticket to blizzard about it and get a standard answer that they cant do anything about it bla bla bla....
and no this is not a QQ thread, but this !@#$ need to be fixed and i know im not the only one getting niajed in bh
im thinking make it like a dungeon loot or something so its not the player deciding who gets what since you can only do this once a week
peace out yo
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wysłany:
So there a few exaggerated sentiments in this thread that I feel the need to clear up.
First of all, none of this is Trickfuly's 'fault'. While it is true that it's the responsibility of individual players to try to protect themselves against such behaviour, nobody can 'blame' the original poster for the incident. However, I also believe that our current looting scam policy is not 'bad customer service' but rather the opposite. If you believe that we made the wrong decision or that you were treated in an unprofessional manner then you are free to email your feedback to [email protected], but the actual policy itself is there to preserve the integrity of the game mechanics (way more players benefit from the master looter system then suffer because of it) as well as protect innocent scam victims. We do this through deterrence, education and punishment (if needed). This is pretty good customer support in my humble opinion, and it shows that we do care. If we involved ourselves in every single looting dispute, the impact on our community would be huge and a lot of freedom would be lost. Unscrupulous raiders would look for ways to exploit the policies and Guild officers would be in constant fear of losing access to their accounts. This would be 'bad customer service'. Now, I realise that you may be angry and frustrated Trickfuly; after all, not only have you lost the item, but you have not received the service you were expecting from the 'safety net' of the GM team. However, I really want to encourage you to have a read of the Spotlight article mentioned already in this thread. Here's the link: Policy Spotlight - “Ninja Looting" http://eu.battle.net/wow/en/forum/topic/900641023 Not only does this carefully explain the policy and the philosophy behind it, but it also includes details on how best to protect yourself from such incidents in the future. You can even leave constructive feedback of your own in the thread. I will have to lock this one now as there is some inappropriate language and such posts tend to get heated very quickly, but feel free to post in the Spotlight link above if you have any additional questions for us. |
