wysłany:
I just received an email stating that I have changed my email Adress to log in to the game when I DID NOT change my email adress. I clicked the link within the email and answered the security question. Should have I gotten an email confriming that my email adress did not change because it wasn't very clear.....but it did say "success!" so I'm assuming that it worked. Does this mean that my account has been hacked? I was scared to death seriously. Any blues, please respond |
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wysłany:
Heya Galaire,
Unfortunately, this may have been a phishing attempt and to secure your account you will need to change any information you provided such as, password, email, and security question. You may need to call our Account services to change the security question here:
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc ~~Hours: 7 AM to 8 PM Pacific Time~~ How to contact:
Australia: 1-800-041-378 Chile: 1230-020-5554 Mexico: 001-888-578-7628 E-mail: [email protected] Web form: https://us.blizzard.com/support/webform.xml It is important that you also scan your PC just in case the site has a keylogger, you can follow these steps here:
http://us.battle.net/en/security/checklist Account Security http://us.battle.net/en/security/ If you are ever unsure about an email please check the email headers, here is some information on that: http://us.blizzard.com/support/article/25133 |
