davidhc

Hey Lebb,

You can try adding this line to the config.wtf file in the WTF folder:
SET fixedfunction "1"
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07/04/2011 04:33 PMPosted by Jynne

No, Time Warner (southern california ISP)

Can you run a trace route to Dentarg, Jynne? This may just be a temporary issue somewhere along the line through the Internet.

Hit the Windows Key + R, and type:

cmd

In the command window, type:
tracert 206.17.111.92 > c:\trace.txt
You'll want to use your own realm's IP address in the example above, which you can find here:

http://www.wowpedia.org/US_realm_list_by_datacenter

It will take a few minutes to finish, and will make a trace.txt file on your c: drive. Open the trace.txt file, and copy and paste the contents into a new post. Please put "pre" tags (Code Blocks) around the results.

When your Trace hits our network, you will see this in the last several lines of the Trace Route:
* * * Request timed out.
This is normal, and intentional, on our part. Our network is set to not respond to Trace Routes.

Please also show or describe or email your Trace Route to your ISP. They can fully interpret and diagnose your Trace Route in detail, and run further tests.
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On the Launcher, if you click on Info > Connection Info, is there a long list of peers?

What's the make and model of your router and modem?
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Let's try a Selective Startup, Paxadora: http://us.blizzard.com/support/article/backgroundapps
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You might also be able to delete the WTF folder in Safe Mode:

http://us.blizzard.com/support/article/safemode

Or you might have to create a new User Account in Windows, and delete it when you're logged on the new User Account:

Windows Vista & Windows 7:

• From the Start menu, select Control Panel.
• Double-click User Accounts, and then click Manage User Accounts.
• Click Create new account. Enter a name for the account, and then click Next.
• Click Computer administrator, and then click Create Account.

Windows XP:

• From the Start menu, select Settings, and then Control Panel.
• Double-click User Accounts.
• Click Create new account. Enter a name for the account, and then click Next.
• Click Computer administrator, and then click Create Account.

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Every solution I've offered has worked with many players, but it all depends on your particular circumstances. Can you post some more info about your connection and network?
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I would make sure ports 3724, 1119, and 6881-6999 are being forwarded to your computer's current IP address:

http://portforward.com/english/routers/port_forwarding/Linksys/WRT54G/World_of_Warcraft_Downloader.htm
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What's the model number? http://kb.netgear.com/app/answers/detail/a_id/10727
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What's the make and model of your router and modem, Ðarkhealz?
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Orestas, in your case, I would temporarily remove McAfee, and reinstall McAfee once WoW is patched up:

http://service.mcafee.com/FAQDocument.aspx?id=TS100507
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avgchsva.exe Not Available 352 8 Not Available Not Available 4/27/2011 4:53 PM Not Available Not Available Not Available
avgcsrva.exe Not Available 792 8 Not Available Not Available 4/27/2011 4:59 PM Not Available Not Available Not Available
avgemca.exe Not Available 2080 8 Not Available Not Available 4/27/2011 4:54 PM Not Available Not Available Not Available
avgidsagent.exe Not Available 2596 8 Not Available Not Available 4/27/2011 4:54 PM Not Available Not Available Not Available
avgnsa.exe Not Available 2060 8 Not Available Not Available 4/27/2011 4:54 PM Not Available Not Available Not Available
avgrsa.exe Not Available 3060 8 Not Available Not Available 4/27/2011 4:59 PM Not Available Not Available Not Available
avgwdsvc.exe Not Available 1708 8 Not Available Not Available 4/27/2011 4:53 PM Not Available Not Available Not Available

AVG Security Toolbar Service AVG Security Toolbar Service Stopped Manual Own Process c:\program files (x86)\avg\avg10\toolbar\toolbarbroker.exe Normal LocalSystem 0
AVG WatchDog avgwd Running Auto Own Process "c:\program files (x86)\avg\avg10\avgwdsvc.exe" Normal LocalSystem 0
AVGIDSAgent AVGIDSAgent Running Auto Own Process "c:\program files (x86)\avg\avg10\identity protection\agent\bin\avgidsagent.exe" Normal LocalSystem 0

Can you uninstall AVG temporarily with AVG's removal tool? Once WoW is patched up, I would reinstall AVG:

http://www.avg.com/ww-en/download-tools
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Hi Ðarkhealz,

Can you boot into a Selective Startup (http://us.blizzard.com/support/article/backgroundapps), and list the running processes and services?

Hit the Windows key + R, and type:
msinfo32
Then hit Enter or Ok.

This will bring up System Information.

Click on the + sign next to Software Environments
Click on Running Tasks
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Then Paste everything into a reply.

Then click on Services
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Paste everything into the post, highlight everything, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it).
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Today we released the 4.1 patch. After you've patched up, it should say this on the title bar of the Launcher / News window, and in the bottom left corner of the login screen:

4.1.0.13914
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Can you post some computer information from the Direct X Diagnostic Tool (dxdiag)?

• Hit the Windows key + R
• Type in:
dxdiag

• Hit Enter or OK

Click on the Save All Information button at the bottom, and Save a DxDiag text file.
Copy and paste everything from this section:
------------------
System Information
------------------
and everything in between, to this section:
--------------
System Devices
--------------
Paste everything into the post, highlight everything, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it).
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Hello Heavensfence,

Can you try these suggestions out, and let us know how it goes?

http://us.battle.net/wow/en/forum/topic/1020804433?page=1
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I would try the first step, and move on to the next step if it fails:

1) Configure your firewall: http://us.blizzard.com/support/article/21072

2) Disable your firewall: http://www.bleepingcomputer.com/forums/topic114351.html

3) Uninstall your firewall: http://kb.eset.com/esetkb/index?page=content&id=SOLN146
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The 4.1 PTR is coming soon...

http://us.battle.net/wow/en/blog/2356431#blog
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Can you post some more information about your connection? Are you wireless?

• Firewall (McAfee, Norton, ZoneAlarm, etc.)


• Network Adapter and Drivers (http://us.blizzard.com/support/article/21137)


• Router make and model (this should be printed somewhere on the front or back or bottom)


• Cable or DSL Modem make and model

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Hi Hastfleisch,

Let's try resetting your network first:

1) Shut down your computer
2) Unplug the router and the modem
3) Wait for a minute, and then plug the modem back in, and let it fully power up until all of the lights are solid.
4) Plug in the router, and let it fully power up.
5) Boot up your computer, and try to log in.
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