Blizzard: How can we help you?
Customer: In the last 14 days, I moved 3 characters to Stormrage, which cost me $75. There was a warning there may be a que to play, but not "latency" issues. Could you move my characters to a low population server of my choosing, being Blizzard doesn't warn people of latency issues on congested servers?
Blizzard: No. We've helped you before. One year ago, we helped you.
Customer: Um... Why can't you help me again?
Blizzard: We can't.
Customer: You mean you can but you won't.
Blizzard: Correct. Our supervisors won't let us.
Customer: So, instead of fixing this for me, Blizz would rather have me spend another $75 to move them to a server that doesn't lag?
Blizzard: *Silence*
Customer: I don't feel like a valued customer, so I will stop playing Blizzard games.
Blizzard: We wish you the best. Would you like us to cancel your subscription for you?
Customer: So, you'd rather spend the same amount of time cancelling my sub, as it would take to just help me on this one?
Blizzard: Yes. Thank you for your time, and good luck.
This is Blizzard's idea of keeping customers? LOL. I'm out.
Customer: In the last 14 days, I moved 3 characters to Stormrage, which cost me $75. There was a warning there may be a que to play, but not "latency" issues. Could you move my characters to a low population server of my choosing, being Blizzard doesn't warn people of latency issues on congested servers?
Blizzard: No. We've helped you before. One year ago, we helped you.
Customer: Um... Why can't you help me again?
Blizzard: We can't.
Customer: You mean you can but you won't.
Blizzard: Correct. Our supervisors won't let us.
Customer: So, instead of fixing this for me, Blizz would rather have me spend another $75 to move them to a server that doesn't lag?
Blizzard: *Silence*
Customer: I don't feel like a valued customer, so I will stop playing Blizzard games.
Blizzard: We wish you the best. Would you like us to cancel your subscription for you?
Customer: So, you'd rather spend the same amount of time cancelling my sub, as it would take to just help me on this one?
Blizzard: Yes. Thank you for your time, and good luck.
This is Blizzard's idea of keeping customers? LOL. I'm out.