the community

09/10/2012 13:33Posted by Clarvaga

hardly anyone these days takes any interest in constructive interesting stuff.

We do. The developers do, as well. That's actually the best way to help us understand what your concerns are. What's frustrating you in-game.

And it's always going to help much more in the long run if you want to have other players participating in your thread. The more constructive anyone tries to be when presenting something that doesn't sit right with them, the more useful it'll be for the developers, and for all of us.

So, even if hardly anyone cares about constructive discussions/etc, we do!

09/10/2012 16:53Posted by Lorilath

Also we can see they value us on here too by the fact that we have CMs like draztal now posting on the EU forums.

I've been around for 5 years already :-) But as Danellos pointed out:

09/10/2012 17:13Posted by Danellos

Draztal is a community manager from the Spanish forums.

So that's where I'm usually posting.

09/10/2012 17:43Posted by Byakurai

The problem is that many of these constructive posts feel very unsatisfying for the person who opens the thread. Very recently I sat down and wrote a thread about all the things I felt about the new expansion and I tried to be as constructive as I could. The end result was a pretty long thread, which was responded to by a couple of trolls and a handful of people who agreed. The only way I know that a Blizzard employee actually saw the thread was that both troll posts are no longer present in it.

Right, as an individual, I share that concern; however, we don't really have the capacity to go blue-tagging good threads so we can acknowledge they've been read. I know, that's frustrating, but trust me, those threads are read, feedback is gathered from them, and not just by the European Community Team, our developers read these forums as well. It just happens that time is finite and if we devoted most of the day to acknowledge that those threads are being read, then we'd be mostly spamming the forums with a "this thread has been read". I wish I had a better answer for this, but unfortunately, I don't.

09/10/2012 18:46Posted by Twijfelkont

I tend to agree. It's kind of frustrating when you take time to write constructive points about certain areas to have them ignored, or trolled. It would be lovely to get the occasional Blue presence to give a small comfort that the post has been read, and to give the CMs credit, they seem to be doing a bit more responding recently, most notably (imo) with Vaneras' input on the CRZ thread.

For some topics, sometimes we just don't have answers to provide you (and for the record, in most occasions, neither do the developers at that moment, either). So it's kind of a "we know this is on-going but at this moment we really don't have anything we can share". It's trickier than it may look from the outside :-)