Hi Herzen.
It sounds like your friend has probably fallen victim to a phishing scam. Please have him check through this information thread: Fake or ‘Phishing’ E-mails from Blizzard http://eu.battle.net/wow/en/forum/topic/900641151 If he's answered the email or clicked any of the links in it, he will probably need to treat his computer and account as compromised: [Guide] How to SCAN and SECURE your PC http://eu.battle.net/wow/en/forum/topic/1820913657 Account Hacked/Stolen? CLICK HERE! http://eu.battle.net/wow/en/forum/topic/2226268467 |