I've got a gripe with a Blizz GM, and was told to come here.
Its not a personal gripe, just a policy thing, which I know has been brought up here a million times before. But this GM told me to post it again, so here it is.
WE WANT TO KNOW THE OUTCOMES OF OUR COMPLAINTS.
We don't need to be assured that you will look into it. (and take action if necessary).
We don't need to know exactly what action is taken. As long as you tell us that you took action.
We don't need to have items restored (although that would be nice).
I tried to get a clear yes/no answer to this question:
Q: If the GMs don't investigate this matter, will we ever know?
No straight answer. All I get is an assurance that they will look into all complaints. I will never know if they actually did look into it and found that I was wrong to have put in a complaint, or if I was right, but decided that its not worth taking any action, or if they took action at all.
If the police force worked this way, I'd love to work there: You guys can fill in all the reports you want, and I'll just sit there and file it all away.
And yes, I did get an item ninja'd from me, even though loot rules was confirmed in chat.
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wysłany:
Which technically would be the appropriate venue for it, Cavity. I'm afraid I am limited on the commentary I'd be able to provide but I can assure you that your point of view is known. It is actually not unique as there has always been a desire to be given information regarding the reports players submit. I'm afraid regardless of your feedback, which is certainly appreciated, our current and continuing stance is that we are unable to provide any information regarding another account in these cases. If that changes, you will likely find that out if you report another player. I hope that the fact that you aren't receiving confirmation of what happened will not prevent you from reporting possible violations of our Terms of Use though. |
