Hi guys, just a topic id like to bring up. Im just curious, how much monitoring really is there for in-game harassment. It is against Blizzards Terms. Why isnt there more monitoring? The stuff that is said to people, especially to children and teenagers, is HORRIBLE!! I know "Online interactions are not rated by ESRB" but why isnt Blizzard monitoring this more. If there isnt more monitoring, I may quit cause I hate to see anyone getting smacked talked in such ways. Take some action Blizzard, before there is a SERIOUS problem.
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Monitoring every server, faction, channel and zone is not feasible, Ballyknight. We do however have policies to address negative behavior an harassment. Our in game support staff is available 24/7 and will investigate these reports. Harassment Overview http://us.blizzard.com/support/article/20455 I see someone swearing/spamming! How do I report them? http://us.blizzard.com/support/article/20275 Those who wish to break the rules will be punished. Account Penalties http://us.blizzard.com/support/article/20221 The wait time is currently no more than a 18 hours. Additionally, our support staff has the ability to search logs. Screenshots and/ or videos are not needed. With our new support site, you are able to open more than one ticket at a time. https://us.battle.net/support/ticket/submit |