Hello
I'm currently situated at the Kazzak server - full server basically.
Everytime I want to play (which is during the night) I need to wait 1+ hour to get in... sucks pretty much!
Then I want to transfer off the server - not in a guild right now so it would be fine for someone as me to move to give room for those who have guilds and other ties to the server. However the FCM for Kazzak is currently Auchindoun or The Maelstrom where I've been trying to find a guild for 2-3 weeks... no luck since both servers are dead on horde side... dead as in DEAD, empty, non-existent.
I've tried to contact support to investigate if I could be moved to another server with lower population however a not dead server. I got friends on Sunstrider so this would be a natural place. It was a no go... neither was a discount, since I want to move 3 characters (total of 60€ - A LOT of money imo). Not a possibility as well.
I am baffled that it is so rigid from your end... basically I'm screwed since I either need to:
- wait 1+ hour every night to play
- transfer to a dead server
- pay INSANE amount of money for something so trivial as moving server
How can it be that you care so little of your customers? Have you grown too big?
I can't understand why the FCM don't allow to transfer to whatever realm I want as long as it is not high populated... I WANT TO PLAY WITH OTHER PEOPLE... not move to a dead server. And 60€ to move 3 characters... the greediness is insane. The function is there, it is automatically in your system - we are talking moving data from one server / hub to another... HOW can that cost 20€ per character.
I'm so close to just cancelling my subscription again... I pay 15€ every month for this kind of service?
Come on Blizzard... wake up and start screwing over your customers for money...
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