You should really take the time to read said criticism and take it to heart. The people making them are, after all, the people paying your salaries.
Some of these threads you are deleting aren't even trolling or using profanity. In fact, some of them are even constructive. Come on Blizzard, I thought you were better than that. This thread will probably get deleted, though. Oh well, it was worth a shot to maybe try to get through to you a little bit. Someone surely has to read it before they hit that "DELETE" button. :/
Edit: And I'm not talking about them deleting all of the threads about the premium service thing. I mean they have been deleting good, constructive threads about varying topics for no reason for some time now.
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