Hi All,
So we all know we're to police ourselves and we report people via the quick report or opening tickets. We all know we get a standard form letter when we open a ticket which tells us nothing and the next day we see the same people doing the exact same things. Because of this a lot of us feel helpless & that reporting people does nothing. I think the people at Blizzard can agree this isn't a good spot to leave your customers
We also are aware that due to various privacy laws you can't openly share what you've done to any specific person/account. It's unfortunate, but I'm not going to pretend the impossible is possible.
How about what you do instead is release on a say monthly basis a summary of punishments taken against accounts something simple like this: (note I don't know what your punishments are so just improvising)
Monthly Report
______________
Forced Name Changes: ##
Account Suspensions for 1 day or less: ##
Account Suspensions for > 1 day: ##
Account Bans: ##
This way you could respect privacy of individuals & make it so your players don't feel helpless while being abused/griefed in various ways
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