ok, heres my story of harassment.
We had a member named guild, was a great member for a long long time, everyone liked him, and he got along with everyone in guild, admittedly though he did have a bit of attitude, we cut him some slack even after being rude to people...anyways, one night he decided to leave for no apparent reason and started abusing us, apparently i had done something to him (to this day his reasoning is still a mystery to us). He took the issue to trade and then personal attacks on me in trade and in whisper. used my personal details in trade, my husbands details, my guild mates details etc you get the picture. (it is still unknown how he got our details, he knew our names but thats about it) this went on for weeks before i realized that he just wasn't going to drop the subject, so i contacted blizz...
Their standard reply, ignore him. and he would make another toon and do it all again, over and over and over again and it just wasnt trolling either, he had passed the point of troll completely, it was death threats towards me and my family, also threatened to have me loose my job, the list goes on. This guy is a psycho. He also started abusing my guildies in trade and in whisper, they all reported and ignored. And it still didn't stop him. He'd just make another toon and keep going.
With every report the reply from blizz was "ignore them" "he is being investigated" "blah blah blah" nothing was done at all because he still does it.
i ended up getting name changes on my 3 most played toons about a month after it all started just so i could enjoy the game without the death threats...that lasted about a week before someone who i thought i could trust told him that i had name changes, he didn't know the names but worked it out for himself...so again the reporting cycle was put into place. Im not usually someone who just stands back when things like this happen but this guy is a psycho and i refused to talk to him...
all this happened about 6 months ago, roughly...im having an extended break from the game at the moment to get away from all that crap...i dont even know if i want to go back...blizz did absolutely nothing about it and i cant enjoy the game anymore. it affected me heaps, i got the shakes and every time i saw him in a capital city i would freak out, i know it sounds stupid, but it affected me that much...blizz knew this, and still did nothing.
so basically what i have to say here is "gg blizz for your so called help" aren't death threats a bannable offence? same with harassment? and defamation? and using peoples personal details on a public channel? Because of this guy and your incompetence to do what you are meant to do in these circumstances, you are loosing out on my subscription and paid services that i use, and i am loosing out on my passtime...i used to play wow to relax, lately playing wow has been a chore.
EDIT: i have just come back from game after 8 months off, he seems to be gone from server which is a good thing, but his BS gave my guild a bad name to everyone in trade....but i guess its better than having him there.
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