Dear Sirs, with each and every ticket opened I receive the answer(after at least two hours) that game mechanics should be addressed on forums and only abuse or other such issues should be addressed to a GM. Well, what I addressed in 5 years of tickets but especially after two last patches Cata being the masterpiece, were:
1.Abuse? EVERYWHERE from trade, to 5 people dungeons where you get kicked, named retard for any question, hardly can finish any dungeon and get quests done after hours of waiting in queue. I won't insist on this, it makes feel sick is that often.
2. Game mechanics? Plenty. Why we have to wait 5min flagged after exiting a bg? Plenty of bugged zones especially those with multiple layers where npc attacks you from nowhere drop underground or once killed don't any loot.
3.Confusing things, the total absence of a real time in game support: I was asked while being on my healer, by a level 34 hunter how he can see the tracking for which he trained for. And, as good GM, also being highly available, I helped him finding the button next to the mini map from where he could select the type tracking. Why I did it? Because instead of calling retard and laughing I realized he must have been an older player for which a hunter tracking was automatically enabled before and didn't have to check and select anything. And that's just a small example to realize at which levels people are just confused about so many changes done overnight..and you are sending us to forums? I may have few hours of play before work or sleep time, half of those I am waiting to get in dungeon just to experience such anomalies; and no GM to talk to? Example:
4.I made a shammy as healer, both specs. Is now level 36. Since level 15 when two capes dropped with intel and haste, for more than 20 levels after NO RANDOM drop EVER had intel, or spirit or haste on it, just agy strength and crit. In the last Mara, on the only leather leggs with intel spirit from flower boss, a HUNTER needed and got those. I can understand people being just mean and rude, but I can't understand the twisted mind that programmed the item dropping chance, because if it would have been random I would have had at least one chance in 20 levels and tens of dungeons played to get one with healing stats. Something must be wrong with you guys because we chose to play this game, in this wonderful virtual world you once created to forget about real life problems and enjoy and have fun and...something. But on top of player's recent behavior, you added with such games weird mechanics maximizing frustration, time spent to achieve a little bit became outrageous long and if someone needs help or a real time suggestion your GMs are sending us to hell, in polite way.
Bottom line, can you change something here to customer support? Do you love us a little bit? Are you still playing this game? Because if you do, 50% of those tickets wouldn't have been created problems are so obvious and spread in all game aspects that you must be blind not to see those, if you are playing it. Do you still love your game, or it's only us that still care about it? Do you realize that it became our game too, in a sense?
Ty for...perhaps you'll send me to a second further forum to post again and from there all the way to hell for an honest answer.
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