Path of exile is a 100% free game, no monthly fees, nothing.
50k average peak players. It's not close to a million wow players but still a LOT of people. When you have any issue you can just contact their support and in most cases get a reply in hours if not minutes.
And they got a tiny staff compared to ActiBlizzard.
My active link [item name] clicking stopped working, can't find any help or solution, tried /reload ui and full restart. So I open a ticket. At least I tried to...
I understand the "what is your problem related to" main folder,
but after that selection, or even a couple more, I should be allowed to write
*MY OWN ISSUE* into a text box.
But ohohoho nooo... that's not how it works.
We get flipped around like idiots from one cluster-FAQ page to another, all interconnected; "is THIS your problem, maybe THAT thing?"
NO! SHUT UP! GO AWAY! NOTHING OF THIS CRAP IS RELATED! STOP WASTING MY TIME! STOP REDIRECTING ME OVER AND OVER AND OVER TO THE SAME GOD DAMN FAQ PAGES THAT HAVE NOTHING TO DO WITH *MY* PROBLEM!!!!!
We are GOD DAMN PAYING CUSTOMERS, DOUBLE PAYING!! For the game AND game time.... and you can't even give us a instant option to voice our problem??
I understand you have 1 million active players with a lot of low IQ kids who used to spam your support department full with stupid things that could be solved by simply reading a two page tutorial or FAQ...
I UNDERSTAND WHY you turned into this "leave a voice message and we might contact you in a few years" support monster, since you had to, due to the practical reasons listed above, being drowned in spam by simpletons,
BUT I DO NOT ACCEPT IT.
This is U N A C C E P T A B L E !
You can not just treat EVERYONE OF US PAYING ADULT CUSTOMERS LIKE SCUM AND DIRT AND DISRESPECT US LIKE THIS.... I have a problem with the game and I expect and DEMAND to be able to INSTANTLY write a support ticket explaining MY SPECIFIC PROBLEM without being thrown into a GOD DAMN FAQ JUNGLE WEB OF UNRELATED NONSENSE!!!
FIX YOUR GOD DAMN COMPANY!!!
All went downhill after Activision bought Blizzard.
RIP good old times.
/spit
50k average peak players. It's not close to a million wow players but still a LOT of people. When you have any issue you can just contact their support and in most cases get a reply in hours if not minutes.
And they got a tiny staff compared to ActiBlizzard.
My active link [item name] clicking stopped working, can't find any help or solution, tried /reload ui and full restart. So I open a ticket. At least I tried to...
I understand the "what is your problem related to" main folder,
but after that selection, or even a couple more, I should be allowed to write
*MY OWN ISSUE* into a text box.
But ohohoho nooo... that's not how it works.
We get flipped around like idiots from one cluster-FAQ page to another, all interconnected; "is THIS your problem, maybe THAT thing?"
NO! SHUT UP! GO AWAY! NOTHING OF THIS CRAP IS RELATED! STOP WASTING MY TIME! STOP REDIRECTING ME OVER AND OVER AND OVER TO THE SAME GOD DAMN FAQ PAGES THAT HAVE NOTHING TO DO WITH *MY* PROBLEM!!!!!
We are GOD DAMN PAYING CUSTOMERS, DOUBLE PAYING!! For the game AND game time.... and you can't even give us a instant option to voice our problem??
I understand you have 1 million active players with a lot of low IQ kids who used to spam your support department full with stupid things that could be solved by simply reading a two page tutorial or FAQ...
I UNDERSTAND WHY you turned into this "leave a voice message and we might contact you in a few years" support monster, since you had to, due to the practical reasons listed above, being drowned in spam by simpletons,
BUT I DO NOT ACCEPT IT.
This is U N A C C E P T A B L E !
You can not just treat EVERYONE OF US PAYING ADULT CUSTOMERS LIKE SCUM AND DIRT AND DISRESPECT US LIKE THIS.... I have a problem with the game and I expect and DEMAND to be able to INSTANTLY write a support ticket explaining MY SPECIFIC PROBLEM without being thrown into a GOD DAMN FAQ JUNGLE WEB OF UNRELATED NONSENSE!!!
FIX YOUR GOD DAMN COMPANY!!!
All went downhill after Activision bought Blizzard.
RIP good old times.
/spit