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Hello Szazzbob,
We do fight against bots. It's a constant and never ending fight. We do not want this kind of behaviour in the game, because it's not fair for players that follow the rules and it ruins their experience. Unfortunately this fight is not as easy as it can appear to be. We are always trying to implement in-game measures that will stop those programs from working, but it's a constant push and pull. As I said it's an ongoing battle, and not something we can fix in a day. If there was an easy way to fix it, I assure you there would be no more bots. We actively investigate those issues, and we definitely take action against players that use that kind of program. When it comes to reporting, we do have a one click system to make it easier for you and for us, since when you use it we receive a report with all the information needed for the investigation. You can read more about it here: battle.net/support/article/7285 ___________________________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |
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I'll lock this thread now, since it's getting out of hand.
Please Zedon, remember that deleting or disenchanting an item it's designed to be permanent. We try to help by giving you the opportunity of undoing a mistake, since everyone can disenchant/sell/destroy the wrong item once in a while. However, we always recommend extreme care when performing these actions. Also, in general, please remember to stay respectful and avoid inappropriate language. We always have to follow the Code of Conduct. I'm really sorry for the high waiting time lately. While we try to help our players as soon as possible, sometimes we are really busy and it's not possible. I hope all your issues get sorted soon. |
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Hello Thiodore,
As already mentioned in the thread, the waiting time is not accurate. If you are already waiting since 1 day, it shouldn't take much longer until your ticket gets answered. I'm sorry for the waiting. Also, please note what Ananda said:
Never abandon a ticket and create a new one if you still need help. It will only "reset" the waiting time, and you'll have to start over and wait much more for a response. |
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Hello Tooka,
Forums are not the place to discuss actions on your account. If you want to have your case reviewed, please send an email to [email protected]. We will never discuss any personal information or actions taken in a player's account on the forums. So please, refrain from opening more threads about this matter. Keep also in mind that using titles like this to catch attention of Blizzard employees goes against the Code of Conduct. To all players, please if you see a thread that seems inappropriate, just report it. Refrain from trolling or making fun of other players. |
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Congratulations! :)
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Congratulations Nyshae! Very well deserved indeed. :)
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