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Naroth
Por favor, postar em nossos fóruns portugueses. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii |
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Nallard,
Let's try power cycling the connection. Here's a support article with steps on how to do that: Resetting Network Devices If that doesn't work try flushing the DNS. Let me know what happens. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii |
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We are aware of this issue and working on getting it resolved as soon as possible. In the mean time, let's direct all posts related to this issue to the following sticky thread: http://us.battle.net/wow/en/forum/topic/10195879672?page=1
I'll be locking this thread to keep the forums from getting cluttered with multiple threads about the same issue. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii |
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We are currently working on getting this resolved as soon as possible.
I'll be locking this thread in order to keep he forums from getting cluttered with multiple threads about the same issue. For updates regarding this issue, please check out the following thread: http://us.battle.net/wow/en/forum/topic/9972207765?page=8 ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii |
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Kincayd
This issue can sometimes occur due to corrupted Battle.net tools files. Lets try deleting those files, so that they can be redownloaded. Check out this support article for steps on how to do that: Deleting the Battle.net Tools Folder Let me know what happens. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii |
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Zzoomm
Please post some information about your computer. You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista or 7, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the entire dxdiag file into your reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information |
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Eteranlthorn
What happens when you try to log in? ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information |
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Qirayha
McAfee could be interfering. If you are willing to try, I would uninstall it temporarily. To uninstall McAfee properly, you'll want to use the McAfee removal tool. Download and run MCPR.exe 1. Download the removal tool from: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe 2. Click Save and save the file to a folder on your computer. 3. Navigate to the folder where the file was saved. 4. Make sure all McAfee windows are closed. 5. Double-click MCPR.exe to run the removal tool. NOTE: Windows Vista and 7 users must right-click MCPR.exe and select Run as Administrator. 6. Restart your computer after receiving the message CleanUp Successful. Your McAfee product will not be fully removed until the system is restarted. Let me know what happens ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information |
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Qirayha
I had your authenticator and account reset from our end. Try again and let me know what happens. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information |
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Dagnie
A lot of times after server maintenance or if you are just having a hard time connecting to the game it's a good idea to power cycle the connection. This will clear out the DNS cache and allow the connection to build new connection information. Here's how to power cycle: 1. Turn off all computers on the network 2. Unplug the power from the modem and the router (if applicable) 3. Wait about 1-2 minutes 4. Plug in the modem first and wait for it to completely boot up 5. If there was a router, plug the power back in and wait for it to completely boot up 6. Turn on the computers and try the game out If that doesn't work try flushing the DNS: http://us.battle.net/support/en/article/ip-release-renew-and-flush-dns Let me know what happens. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information |
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Killamasta
I'm already helping you out in this thread http://us.battle.net/wow/en/forum/topic/7004442478?page=1#new-post Please don't start multiple threads on the same issue. This thread is now locked. |
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Shizuro
The best way is to just download the correct client for the region you are trying to play. That way you'll any avoid any possible patching issues later on. ________________________________________________ Support Information Administrator If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time |
