Evening,
Today I wanted to address an issue regarding Blizzard's response to us and the EU forums as a whole. It's been a long while since anything regarding reasonable customer response has been met by Blizzard on this platform and the aim of the thread is to get a response regarding my concerns (and hopefully yours) from Blizzard.
This comes from us posting issues in the hopes Blizzard look at them such, bugs that are causing issues, suggestions to improve quality of life such as the recent march for X-faction communication and they've been disregarded in favour of different platforms. Now the forums aren't perfect, but when issues such as Sharding come up, it's at least comforting to have a response from Blizzard that they are looking at it and have the response on the forums we use. After all, these forums are intended as a place of discussion and feedback.
But therein lies the issue, Blizzard are not using the EU forums. It seems they are ignoring them in favour of the NA realms and Reddit as a platform, but for people that do not use Reddit or the NA forums, they're out of luck.
That's unfair to the EU player-base and I'd like to see a change in Blizzard's response. We should not be forced to resort to NA or a third-party site to get information when they have their own platform for it.
I'm currently aiming for a response with some information about where the best place would be to voice our concerns, if it isn't here. A lot of time and energy could be saved if we simply knew the best way to reach them.
I know this may not matter to everyone but I believe it is an issue. If you have a way to spread this message, I urge you to do so. One half of the playerbase is being ignored and that is not okay.
(Also ironically, please tweet @Blizzard lol)
The first of many will get them to look into this.
https://twitter.com/rotgarde/status/894638152769568768
Reddit thread(lol);
https://www.reddit.com/r/wow/comments/6s8ycj/garnering_a_blizzard_reponse/
Today I wanted to address an issue regarding Blizzard's response to us and the EU forums as a whole. It's been a long while since anything regarding reasonable customer response has been met by Blizzard on this platform and the aim of the thread is to get a response regarding my concerns (and hopefully yours) from Blizzard.
This comes from us posting issues in the hopes Blizzard look at them such, bugs that are causing issues, suggestions to improve quality of life such as the recent march for X-faction communication and they've been disregarded in favour of different platforms. Now the forums aren't perfect, but when issues such as Sharding come up, it's at least comforting to have a response from Blizzard that they are looking at it and have the response on the forums we use. After all, these forums are intended as a place of discussion and feedback.
But therein lies the issue, Blizzard are not using the EU forums. It seems they are ignoring them in favour of the NA realms and Reddit as a platform, but for people that do not use Reddit or the NA forums, they're out of luck.
That's unfair to the EU player-base and I'd like to see a change in Blizzard's response. We should not be forced to resort to NA or a third-party site to get information when they have their own platform for it.
I'm currently aiming for a response with some information about where the best place would be to voice our concerns, if it isn't here. A lot of time and energy could be saved if we simply knew the best way to reach them.
I know this may not matter to everyone but I believe it is an issue. If you have a way to spread this message, I urge you to do so. One half of the playerbase is being ignored and that is not okay.
(Also ironically, please tweet @Blizzard lol)
The first of many will get them to look into this.
https://twitter.com/rotgarde/status/894638152769568768
Reddit thread(lol);
https://www.reddit.com/r/wow/comments/6s8ycj/garnering_a_blizzard_reponse/