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Troubleshooting Steps to create a PTR account:
Login to https://eu.battle.net/account/management/ Click on your main, retail account. Click the additional services tab at the bottom, and select Public Test Realm. You'll get a message about PTR Character Copy is in Maintenance. Click History/Status Log out of the Battle.net Account Management website, and re-launch your Battle.net App. This should force a WoW PTR game account license onto your Battle.net account. If it doesn't, let us know. Potential Additional Troubleshooting step: Next to the History/Status tab in Account Management, Click the Download PTR Client tab, and then click on the Installer for Public Test Realm. This should just re-launch your Battle.net client, but it may be what you need to get it to show up there. |
