Hello everyone,
As many of you are aware, there have been several hotfixes regarding PvP gearing over the past week. We wanted to take a moment to not only explain what exactly went wrong, but also what we’re going to do about it. The problems started with an error in calculating the season "catch-up cap". As you may know, this cap is calculated on a weekly basis. Unfortunately, for some players, these calculations began before Season 14 had officially begun. So, when the season did start, those players essentially had an entire season’s worth of catch-up credit added onto their normal weekly cap of 2200. As soon as we recognized the error, we despawned the Conquest vendors while we worked on and tested a hotfix to correct the artificially inflated Conquest caps (and remove extra Conquest that had been earned). We also created a hotfix that was intended to solve the initial error with the catch-up calculations during maintenance in other regions, but were unable to apply it before the issue had spread to other regions. Once the hotfix to correct Conquest caps was completed, it was applied to all regions, and the Conquest vendors were respawned. At the time, we believed that the hotfix would take effect without realm restarts. That, unfortunately, did not turn out to be the case, so over the weekend, a number of players were able to acquire several pieces of gear that they should not have otherwise been able to. On top of that, a small number of players were able to earn the Grievous Conquest achievement, which then allowed them to purchase Conquest gear with Honor points. We’ve since been working hard to correct our mistakes, and as of right now, here’s where we stand:
However, there is still the matter of the extra gear that some of these players were able to obtain. We need to remove this extra gear to maintain a level playing field for all of our players, but we also have to be extremely careful not to remove extra gear that players earned legitimately (as drops from world bosses, for example). To that end, here’s what we’re planning to do:
We are extremely sorry for the inconvenience this has caused, and are working around the clock to fix things as quickly and cleanly as possible. Thank you for your patience. |
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Many of those cases have actually already been resolved. We're working hard to get through all of them as quickly as possible. |