Hello,
Your connection is not reaching our network. What address did you trace your connection to? |
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Please trace your connection to the address below:
Could you please confirm you're running the European game client? Instructions on how to confirm this information are available here: http://eu.blizzard.com/support/article/38575 |
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Our network partner does not enforce such policies, in all fairness I guess you were referring to the wrong ISP :) Nashe, Thank you for posting this trace route report, as far as I can tell you're reaching our network just fine.
Could you please explain what issue are you exactly experiencing now? Also, I'd recommend you to turn your router off for 10-15 minutes and flush your DNS Resolver Cache: http://eu.blizzard.com/support/article/19459 |
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Could you please login to your router's configuration page and decrease the Maximum Transmission Unit value (MTU) to 1450, if available? Also, please delete/disable any port-forward rules you may have enabled on your router. |
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Are you still getting stuck at Success? Is your computer running background processes that could be interfering with the connection (firewall, antivirus etc)? |
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Please go to:
for XP: - C:\Documents and Settings\All Users\Application Data\Blizzard Entertainment\Battle.net for Vista/7: - C:\ProgramData\Blizzard Entertainment\Battle.net And delete the Cache folder in there Please also power off your Modem/Router and any other network hardware for about 5 minutes then restart it. |
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You may have to turn hidden files and folders on in order to locate the Battle.net Cache:
http://windows.microsoft.com/en-US/windows7/Show-hidden-files |
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