Hello.
I am one of many Russian WoW server inhabitants who have BG completely inaccessible since level 45. It is impossible to enter BG, even waiting for days. The complaints from other level 45-59 players are seen all over the Russian support forums for months (mostly since update 4.0.6). Besides, somewhat less irritating but persisting problem is that it's nearly impossibile to enter any BG except WSG on pre-60 levels. Queue waiting times are hours, and oftentimes other BGs aren't started at all (as can be seen from PvP queue time statistics in WoW client).
To sum up, the problem is that any players on Russian-language servers, regardless of their subsription type, are deprived of the part of service they pay money for:
* No BG except WSG for pre-60 levels.
* No BG at all on levels 45-59.
Speaking with Russian tech support, we found out that the reason for absent BGs is the low number of players who queue up for BG at the same time.
Investigating public sources, we saw that all Russian-language servers are in a separate battle group with 20 servers whereas all EU (regardless of their language) servers (110-240 of them depending on source) are in http://eu.battle.net/wow/en/blog/943559#blog one battle group, similar to all North-American servers ( http://www.wowprogress.com/realms/rank/us ~240 of them) which are also in one battle group.
Seeing all this data, we come to a reasonable conclusion that BG availability is much better and the problem barely manifests itself on EU and NA servers because their battle groups have 10x number of players compared to RU battle group.
We don't see any real reason why players on RU servers have to be isolated from battle group for other EU realms and why are we lacking the service in its full integrity.
Our language-specific support said they cannot help us with this issue (the same thing they have been saying to many players in 45-59 range for months), so we are resorting to pan-European support in order to get help with this problem or to be directed to the right persons/places to raise it.
Edit: fixed links.
wysłany:
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wysłany:
Hey! Thanks for your post but these are the English forums, for the English EU realms. For matters concerning the Russian EU realms, please post in the Russian forums. My Russian Community team colleagues, who sit right next to me here, asked me to redirect you back to the following thread where the same subject is being discussed: http://eu.battle.net/wow/ru/forum/topic/1971759430?page=1
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