Hi. I'm probably not the first one to post about this issue, but hell, this is intollerable anymore.
The issue at hand is regionwise PvP queues problem across the whole EU, and these are the main problems, I've no idea if they are acknowledged or what, but I'm reposting just in case.
English speaking realms can not face the other language region in both arena or ordinary/rated battlegrounds. This means, EU-Rampage English side can't face French speaking realms in arena ( even though they are apart of their own battlegroup ), EU-Cruelty English side can not face Spanish side in arena, EU-Hinterhalt ( German + French realms based battlegroup ), both sides in it can't face other side, et cetera - the issue spans over to ALL battlegroups in EU, ALL battlegroups are affected.
This also means that in rated battlegrounds, you can not face the German-realm based battleground teams either for example, unless you're German yourself, directly hurting the PvP queue times.
This is a huge problem, for arena especially, because a battlegroup that has more than one language speaking region in it, shares the same arena ladder with them, while being unable to face them in arena ( I don't think I need to explain anything here ).
Also, arena queueing system, besides the obvious inability to face the other language-speaking region, is severely broken in the fact that you often wait 5 minutes in queue, JUST to face the same team again. Someone tested this by trying to queue against a friendly team at 3 AM just to see the outcome - even if there is NOBODY playing, it takes 2 mins AT THE VERY LEAST to get a arena game against the team of MMR similar to yours. I've no idea if this bug collerates to the language queue thing, and if the queue system queries teams against teams that servers can't match against or anything, but this is also extremely annoying and unsatisfying.
Fix this crap please.
Basically although our sticky thread (http://eu.battle.net/wow/en/forum/topic/1417589872) about Battleground queues mentions the cross-language queue system, it does not mention that the issue also affects Arena queues as well. The current status is the same: we are working on a solution to fix this, and we apologise for the inconvenience that this may cause.
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